540-459-2351

1130 Hisey Ave
Woodstock, Shenandoah County 22664
USA

©2019 by Shenandoah Technology Systems DCJS# 11-17080. Proudly created with Wix.com

IT Managed Services

STS is committed to improving the customer experience through convenience, accuracy, reliability, and timely delivery. We understand computer networks are the lifeblood of many businesses. A server, router or computer being down could mean a revenue loss event! Don't let that happen to you. 

Anti-Virus:

  • Does the server and/or workstations have up to date antivirus installed?

  • Is the antivirus centrally managed with reports generated?

  • Is the anti-virus a paid version?

 

Disaster Preparedness:

  • Is there a written plan to discuss how the business will continue operating in the event of a disaster (ex. fire, flood, natural disaster)?

  • Are key personnel identified with contact phone numbers documented on the client information sheet?

Workstation and Server Hardware:

  • Are any workstations and servers older than 5 years?

  • Are all workstations covered with a business class warranty?

  • Does the server(s) have sufficient free hard drive space available?

Back-Ups:

  • Are full backups of servers and/or critical workstation being take daily?

  • Are backups taken off-site?

  • Does the client subscribe to online backups?

  • Are backups tested periodically to test the validity?

  • Does the client have universal restore capability with the server’s backups?

Network Security:

  • Does the client have a business class firewall/router?

  • If so, is the firmware updated?

 

  • Does the firewall have a Unified Threat Management capability?

    • Is it being utilized?

 

  • Are network passwords hard to guess, contain letters and numbers, and at least 6 characters?

  • How often are Network passwords updated?

  • Are network admin passwords only shared with designated network administrators or designated employees?